NatWest Milton Keynes

About

NatWest in Milton Keynes is a bank that’s right in the heart of the city, located on Midsummer Boulevard. If you’re looking for banking services, it’s a convenient spot to drop by. They’re open most weekdays from 9:30 AM to 4:30 PM, with slightly shorter hours on Wednesdays and Saturdays, so make sure to plan your visit accordingly since they’re closed on Sundays.

Now, let’s take a look at how they’re doing based on customer feedback. The bank has a rating of 2.7 out of 5, which isn’t the highest score you might find. They've received 56 reviews, and from those, 25 people gave it just one star. That tells us that there are quite a few customers who weren’t happy with their experience. However, there are also 16 five-star reviews, showing that some people have had positive experiences too.

Accessibility seems to be a plus here, as the bank has wheelchair-accessible parking and entrances, making it easier for everyone to access their services.

If you’re considering visiting, it might be helpful to check out their website or call ahead to make sure they can help with what you need. Plus, they offer online appointment booking, which could save you time if you want to ensure you get assistance right away.

Overall, while NatWest Milton Keynes has some positive aspects, potential customers should be aware of the mixed reviews. Taking a look at those could help you decide whether this is the right choice for your banking needs.

2.7
56 reviews
5 star
4
4 star
0
3 star
0
2 star
0
1 star
1

Customer Reviews

Kathryn

April 4, 2025
I've been with natwest for 14 years now and I've never had an issue. They are a pleasure to deal with. The process of opening any account online is easy, and the staff have been top notch. Very professional on each occasion I've called or visited.

Nitin Patel

April 4, 2025
My wife and I have been with Natwest all our life. Recently we had issues with one of our other banks and were very disappointed with the way they were making us go from pillar to post just to open an ISA account. We went to OUR Bank (Natwest) and Scholarstic Masuko sorted us out in 15 minutes - Thanks Masuko you were great !!

JenaZRehman JenaZ

April 4, 2025
Thank you Bilquis. This great appreciation is for your excellent service. You assisted so well.

SR (Firehorseart)

April 4, 2025
When I visited, I walked past a queue near the entrance. I took the lift and went upstairs to draw out some cash from a machine and have a look around.
There seems to be several open seating areas downstairs, a couple of larger group meeting areas and an accessible toilet.
There's a choice of a staircase or lift access to the first floor. Smaller meeting rooms upstairs, a cash machine and paying in machine and one manned till.

carole hough

April 4, 2025
Ridiculous- didn't even know my branch of 26yrs had moved!!
New branch- the other end- complete unsatisfactory-
Had to wait for the one ( yes 1!) customer service operative to arrive- upstairs- long queue. Could hear everything tht was being said - no confidentiality. Just rubbish. Would give 0 if that was an option!!!

Location