Goldsmiths

About

Goldsmiths in Milton Keynes is a well-known spot for anyone looking to buy jewelry or watches. Located at 85 Silbury Boulevard, they offer a range of products, including diamonds and designer watches, as well as gold and silver jewelry. With a solid rating of 4 out of 5 stars based on 151 reviews, it seems like most customers have had a pretty good experience.

A closer look at the reviews shows that many people appreciate the friendly and knowledgeable staff. For instance, customers like Pete and Clare shared their positive experiences, highlighting how helpful the staff were during their visits. They mentioned good advice and personalized service, especially when it came to selecting engagement and wedding rings. It's clear that the team takes the time to ensure customers feel comfortable and satisfied with their choices.

However, not all feedback has been positive. There’s one standout negative review from a customer who faced issues with a ring purchase and expressed frustration about customer service. This serves as a reminder that, while many have had great experiences, there are some concerns that potential buyers might want to consider.

In terms of accessibility, Goldsmiths is well-equipped, with wheelchair-accessible entrances and parking, making it easy for all customers to visit. They have flexible hours throughout the week, including extended hours on Thursdays and Fridays, which is great for those who might be busy during the day.

Overall, Goldsmiths seems to have a strong reputation for quality products and good customer service, but like any business, they have room for improvement. If you’re in the Milton Keynes area and looking for jewelry or watches, it's worth checking them out, especially if you’re after personalized help in choosing a special piece.

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151 reviews
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Customer Reviews

Peter Lock

April 4, 2025
From phoning to book an appointment to the actual purchase, what a pleasure. Staff are friendly & knowledgeable about the products they sell and offer good advice along the way.
I have already ordered another item since my original purchase.
Thank you
Pete

Joe Worrall

April 4, 2025
I came here looking for an engagement ring. I was served by Katy who made me feel at ease and went above and beyond in helping pick my ring out. 10/10 service Katy thank you very much.

Clare McVey

April 4, 2025
We recently purchased wedding rings here and the service was outstanding. Huge praise for Liz who clearly has experience and went above and beyond.
From bubbles when we sat down to ordering the perfect size. We returned a week later and the one ordered was absolutely perfect. Just waiting for the other to be made to size. I cannot express how liz made it so easy and lovely.

Thank you
Clare and John

Beverley Reynolds-Logue

April 4, 2025
Took my much loved watch in to be sent away to the manufacturer for service and a new battery. Staff at the showroom were professional and knowledgeable at all times. Kept me informed of the status of the service at every stage and arranged courier delivery back to me far sooner than expected. Delighted with the service and wouldn’t hesitate to use them again. Watch looking as good as new! Really delighted with the entire experience. Well done all!

Lee Stevens

April 4, 2025
28/11/2024
TO ALL OF YOU OUT THERE THAT FEEL YOU HAVE ALSO BEEN WRONGED BY GOLDSMITHS MK. PLEASE JOIN ME IN A PEACEFUL PROTEST OUT SIDE THERE MK STORE EVERY SATURDAY AND SUNDAY UNTIL CHRISTMAS

Do not buy anything from this shop the ring I brought for a Christmas present has come apart already. And the customer service has been horrendous.
2 months after our ring was repaired it has happened again. I would now like a refund

27/11/2024
I can’t believe it after having the ring for 6 weeks they rang me and said it’s ready for collection.
I JUST WANT MY MONEY BACK. YOUR PRODUCTS ARE NOT FIT FOR PURPOSE CLEARLY.

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