Wonderful Nails and Beauty CBX

Worst experience I've ever had at a nail salon. Lady that was "in charge" gave me only 2 out of the 4 colour books to look at and stood over me 2 inches from my face while I looked. Asked to see a few different colours on my nails as they looked VERY different between the book my nail. A lot of cussing and moaning both in English and whatever language they speak, just because I wanted to be sure that I was happy with the nails I am PAYING THEM to do. Clarified to the woman that in my defence she didn't even give me all the options to look at so I didn't know there were other options. Got told I can't look at any more colours and was gutted with the one we landed on. Asked the nail tech why it looks completely different in the book and was told it would once done. Didn't look anything like it. Male tech also has clearly not been taught how to engage with customers, the most disgusting attitude, yanking my hands even when I am asking him to wait so I can have a look - apparently no I can...

Staff are usually nice - I've been going here for 2 years however, I've been quite disappointed recently.

I have experienced one of the male nail techs on the last 2 occasions who hits my hand when he wants me to do something which makes me very uncomfortable, and shows anger towards me if I a say anything to him.

Today a scenario occurred where he chose to shout at me for asking if I could test the nail colour on one finger before painting the rest of my hands.
I was shocked to find the shouting would continue for 5 minutes in his language with two of his other colleagues also joining in. Although they assume we cannot understand their language, it's extremely obvious when they are saying awful things about you. I thought this was not right, especially as I always visit with respect and kindness.

I felt so embarrassed and upset as they did this in-front of the whole salon in-front of other clients, one of the clients next to me asked me if I was okay, which was really kind.

I sta...

They have destroyed my healthy nails when removing the acrylics (never experienced such damage).
Looking at the 1 and 2 stars reviews they are very accurate.I should read the reviews before visiting the salon.

Very good job of doing my nails thank you

I went in for simple gel nails, they took an hour and a half to do mine and the end result was absolutely awful. The manager had to take off the gel and re do them for me. Even then they were really poor results. Will not be going back again

I have been going to Wonderful Nails for years now and honestly breaks my heart reading the below reviews because everyone that works there are just 10/10 !

Never ever had an issue in getting a time slot for my visits, never had any issues with my nails or designs ( trust me I've asked for a lot of different designs and colours ) and it was never an issue.

The staff there are always happy to go above and beyond to make sure I leave the salon happy ( i call that great customer service )

My mum also gets her nails done there and she never had an issue with anything.

Honestly, best nail artist! Extremely friendly and caring.

The service is terrible and the service is expensive and bad, I completely regret going.

Horrible service. PS38 for a 10 min treatment. Refused to understand why i thought that price was outrageous. Simply because I refused to get colour they assumed I was in a rush. Would not understand where I'm coming from and assumed this was a money conversation when it was a service. Given them the benefit of the doubt 3 times and safe to say won't be going back. Also to add my feet look worse than before I went in!

*BEWARE!! AVOID THIS SALON!!

As a man who likes to get an odd occasional pedicure, I thought I'll try this place out for the first time!

However, I will never come back here again! As you can see from my feet that this is the end result of their 'pedicure'! Dead and flaky skin coming off my feet after their water bath but they refused to remove or exfoliate dead skin! I paid PS38 for this?!?

Even though I said I was not happy, the Chinese man who was doing my pedicure did not understand me or speak one word of English!

Avoid this place like a plague if you do not want your feet completely wrecked and ruined by these inexperienced people!

*Update*
This Salon owner is a liar! This is not athletes foot as my feet were perfectly fine when I came to this salon...it is also disrespectful that they are implying I have some sort of disease!

They have clearly put harmful chemicals in the water bath that made my feet shed skin or to have an allergic reaction!

BEWARE! Reading other reviews...

Very upset with my service today. I cried in the shop and no one apologised. Filed my nails down to the point I have no nails. They also painted on top of the nails I didn't like. I paid PS68 today for terrible service and the manager did nothing. I would not recommend as they did such a terrible job to my nails. Thanks

Awful . I didn't want to complain on the day but came today to my usual place to get those nails redone and the boys laughed how bad it was . PS50 was drilled off after 4 days and spent another PS30 for a fix . Badly shaped , badly filled , different lengths , French had different thickness . Say no more .

I'm super happy with this place. Always on board with the designs I bring